We offer free returns and exchanges within 15 days of delivery, except furniture, lighting, and oversized items (rugs and hampers), or gift cards, which are final sale. Discounted items are eligible for exchange or store credit within 15 days of delivery. All international orders shipping to destinations outside the U.S. are final sale.
INITIATE A RETURN/EXCHANGE REQUEST
We want to make shopping on Made Trade as simple and straightforward as possible. Need a different size or want to exchange your order for something else on Made Trade? No problem, as long as the item is eligible for return/exchange (see above). Just complete the form below and we'll send you a return shipping label to initiate an exchange or return for a full refund. Please note all eligible exchanges and returns must be initiated within 15 days of delivery, and products must be in original condition with original tags (and packaging where possible).
Please include the following:
- Order number
- Reason for return/exchange
- Item you'd like to exchange for (if applicable)